I’m a kickstarter backer. Ive redemeed my code in PS4 - EU region. It accepted the code. Then ive downloaded and tried launching the game. It doesnt work. The screen goes black and stays that way. The game itself looks launched and when i push the PS button it shows me as im playing the game but its stuck on black screen.
i have deleted and redownloaded it twice. its still the same. Black screen and nothing works. i cant play the game which ive helped fund. I need an urgent answer. If not i want a money back.
(Ive tried installing any updates, says my game is up to date. PS version is 500gb non-slim. Region is EU. ps version 5.0)
Thanks in advance. Urgently waiting for an answer.