Steam Game code missing


#1

I just clicked to retrieve my full game code after playing the beta, but its not showing up on my backer profile. Choose a code for steam.

Any help would be appreciated.


#2

Hey!
Make sure to look through your inventory list. I redeemed my code and lost it for a minute, as the code was all the way down.


#3

Note its a 2 step process. You have to select what platform you want (steam/gog/console) then go and redeem the key.


#4

Did both steps and have checked inventory multiple times. I’ve also logged out and in again. Could be its just a matter of time, just seems strange…

Thanks for your replies regardless guys


#5

Only thing I have in my code claim history at the moment is the original kickstarter code from 2016


#6

Hi @Gouldblum if you are still having trouble, you can email support@airshipsyndicate.com


#7

I have exactly the same problem : only code is the KS one, my game code is freaking empty!

thanks to help us!

JPR out!


#8

Got it resolved via support, looking forward to playing your lovely game again. Ty Airship Syndicate!