Physical Copy doesn't work (PS4)


I had saved my disc copy until yesterday where I gave it to my friend as a gift. It was still sealed and everything and I kept it safe. It lets him download and update the game but it doesn’t recognize the disc. He’s uninstalled, rebooted, reformatted the HDD. No dice, I think the disc is just busted. I’m not sure what can be done about this, if anything. I’m just kind of disappointed.


check for scratches? return to the store and new one? (if you got it at a store; if you got the physical disc via Kickstarter that’s gonna be a tough thing to figure out returns.)
I’ve literally never had that sort of problem with a physical game on my xbox one or my ps4.