NA PS4 codes are sending out EU key codes [FIXED]


#1

Edit: Issue seems to be fixed. Thanks again for the quick support.

I had PS4 NA selected and it returned me an EU key code. I know it has happened to one other person. Anyone trying to claim a PS4 key code might want to wait till it’s sorted, I emailed support but haven’t heard anything yet. Just a warning if anyone wants to save a hassle.


#2

Yeah, I’m in the same boat.


#3

Yyyuup, saw your gaf post… I Shoulda waited lol XD


#4

Hey, sorry about that! We’re working on it right now, fixed shortly.


#5

Yeah it happened to me. I’ve reached out to them on all possible sources. Twitter facebook and email. Waiting on customer service to email me back. I figured since its launch night they would have some folks manning the emails.


#6

Thanks guys!!! Always quick on the response… Mad respect!


#7

Wow, you guys are quick!


#8

Me tooooooooooo. Good to see the speedy response, I want to play so badly.


#9

got my code go check it now guys


#10

Seems to be fixed at least for me it is. Thanks for the quick work really appreciate it. Hope the rest goes smoothly for you all and you have a good celebration.


#11

Ok, so you guys went back in and this time got the right kinds of codes?


Received an EU code but I put in for a North American code
Wrong game code
#12

yes i got mine thx for the quick fix


#13

Yep, redeemed just fine on PSN. The EU code is still showing though. No intention of using it or giving it away though.


#14

Mine still says EU :frowning:


#15

At the top check if you have another redeem option.


#16

Ahhhhhh. Thanks for the tip


#17

New na code worked… Thanks guys! But yeah i still have the eu code also… Wont use or give out… But figured id say something


#18

They are fast. Fixed my issue. Good response from them


#19

Thanks for being up this late and helping the backers! Kudos to you and your team :+1:


#20

No problem! Apologies for the trouble.