My Xbox One code hasn't arrived, filled my survey correctly


#1

Supported the game and have been patient but I got zero contacts regarding my code for Xbox One after release, please help… dont’want to believe my luck is going the way of Mighty No. 9 with this game too.


#2

Hey, @Enter4none,

We apologize for the frustration: a user wrote up a thorough guide on how to claim your code here:
http://steamcommunity.com/app/451020/discussions/0/1520386297702160424/

Let us know if this helps!


#3

Thanks but isn’t this for the steam codes? the code I requested on the survey was for XBOX ONE.

Was this a bot reply? :anguished:


#4

No, on the first link, in the account settings, you should be able to select your platform.

If this does not work, please email support@airshipsyndicate.com and they should respond to help. Please also check your spam filter/folders to make sure a reply hasn’t been filtered out.


#5

Thank you for your help and patience, got my code just now.