Game occasionally freezes after finishing a battle in dungeons


#1

The game has crashed on me about 4 times now after I have finished a battle in a dungeon and the experience points awards screen starts up. It has happened at random times in different dungeons, usually after about 1-2 hrs of playing. But when it does lock up, it’s always during the party experience awards screen. Haven’t seen anyone else posting this kind of an issue so it might just be my computer but figured I’d post it on here just in case. Below are my PC specs.

Thanks,
-G

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: GE62VR 7RF
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel® Core™ i7-7700HQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2808 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel® HD Graphics 630
DirectX Driver Name: nvldumd.dll
Driver Version: 21.20.16.4534
DirectX Driver Version: 22.21.13.8205
Driver Date: 10 7 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060
VendorID: 0x10de
DeviceID: 0x1c20
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1087
Primary Display Size: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: E241i-A1w-C (NVIDIA High Defini

Memory:
RAM: 16269 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 933470 Mb
Largest Free Hard Disk Block: 498676 Mb
OS Install Date: Jan 01 1970
Game Controller: XInput Controller #1 detected
VR Headset: None detected