Technical Support


Game crashes at the start screen (ADMIN EDIT: workaround provided) (4)

Hello ! I have an issue with Battle Chasers on Steam. After the intro video, which I can see without a problem, I see the start screen, where you have to press “E” to start the game. However, after one or two seconds on…

FIX - Crash to desktop - BitDefender (2)

Some users have been having problems with crashes in Battle Chasers that seem to be related to BitDefender. The user “Torpid” on Steam posted a fix, which I’ll quote here: Just thought I’d let any Bitdefender users kn…

[PC/Mac] How to find Log/Save Files (13)

Hey, everyone! I’m posting a simple tutorial here people can reference whenever they need to find their save files and/or log files. Log Files Steam - PC If you have the game on Steam on PC, you can find your log file…

[Windows] Patch v. 24034 (2)

Hey, gang! I’m happy to report we have a new patch out on Steam for Windows, v.24034. A patch will be uploaded to GoG shortly, as well. This is just a bug fix patch with added Discord support; the 900MB size is just an…

PS4 Patch 1.05 Notes (3)

Hey everyone! We’re happy to announce Patch 1.05 is now available for both EU and US versions. Below you can find the notes. Changes for PS4 Patch 1.05: Minor UI Fixes. Party Select graphical issue corrected. Fixed is…

Xbox One patch notes v.24001 (9)

Hey all, the console patch is finally here! Below you can find the patch notes for the Xbox One X: New Features Added a feature to replay video cutscenes you’ve already scene in the game. From your save profile, go t…

[Windows] Problems playing video cutscenes? (2)

A small number of Windows users are experiencing crashes or black screens when playing video cutscenes. Some crash playing the intro video, and others crash in later gameplay cutscenes, sometimes intermittantly. We haven…

About the Technical Support category (1)
[Windows] Patch v. 24037 (1)
Invalid save file on PC/Steam. Tried replacing with .old save but still cant. Please help :( (9)
Game crashes on world map (6)
Game Crashing after the film at the begining (6)
Strongmont Enemy Spawns and fishing (7)
Save Error on PC (3)
Game Crashes with battle (PC/Steam) (5)
Game crashing after save load (5)
Game crashes after DIscord Rich presence update (7)
Save error on steam for pc (2)
Game crashes at START (3)
[Windows] Cannot update after patch v. 24034 (2)
Stonegrove Ruins glitch [PC - Steam version] (5)
Switch Bug - Destructive Duo (Raha Hunt #5) (6)
Nintendo Switch Game Crashing (2)
Caldeus Skull doesn't drop (2)
Game crashing :( (2)
Request for Support (2)
Xbox one hard crashing (3)
Switch Frame-rate drops Arena (2)
Backer Physical Rewards (15)
Nintendo Switch: Battle Chasers BUG (Argeas Mausoleum Key not reading) (2)